Personal Information Protection Statement
Colors of Connection is committed to safeguarding the personal information entrusted to us by our supporters. This policy outlines the principles and practices we follow in protecting your personal information.
This policy applies to Colors of Connection and to any person providing services on our behalf. A copy of this policy is provided to any supporter on request.
What is personal information?
Personal information means information about an identifiable individual. This included an individuals name, home address and phone number, age, sex, marital or family status, an identifying number, financial information, educational history, etc.
What personal information do we collect?
We collect the personal information that we need for the purposes of providing services to our supporters, including personal information needed to:
- Keep you updated on how your donations are being used and their impact
- Send you thank you gifts for your support
- Understand your interests and needs as pertaining to support of a non-profit
- Keep you informed about the operations and projects of the organization
We normally collect client personal information directly from our clients. We may collect your information from other persons with your consent or as authorized by law.
We inform our clients, before or at the time of collecting personal information, of the purposes for which we are collecting the information. The only time we don’t provide this notification is when a client volunteers information for an obvious purpose (for example, producing a credit card to give a donation when the information will be used only to process the payment).
We ask for consent to collect, use or disclose client personal information, except in specific circumstances where collection, use or disclosure without consent is authorized or required by law. We may assume your consent in cases where you volunteer information for an obvious purpose.
We assume your consent to continue to use and, where applicable, disclose personal information that we have already collected, for the purpose for which the information was collected.
A client may withdraw consent to the use and disclosure of personal information at any time unless the personal information is necessary for us to fulfill our legal obligations. We will respect your decision, but we may not be able to provide you with certain products and services if we do not have the necessary personal information.
How do we use and disclose personal information?
We use and disclose client personal information only for the purpose for which the information was collected, except as authorized by law. For example, we may use client contact information to send thank you gifts.
If we wish to use or disclose your personal information for any new business purpose, we will ask for your consent. We may not seek consent if the law allows this (e.g. the law allows organizations to use personal information without consent for the purpose of collecting a debt).
How do we safeguard personal information?
We make every reasonable effort to ensure that personal information is accurate and complete. We rely on individuals to notify us if there is a change to their personal information that may affect their relationship with our organization. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible. In some cases we may ask for a written request for correction.
We protect personal information in a manner appropriate for the sensitivity of the information. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information.
We use appropriate security measures when destroying personal information, including shredding paper records and permanently deleting electronic records.
We retain personal information only as long as is reasonable to fulfill the purposes for which the information was collected or for legal or business purposes.
Access to records containing personal information
Individuals have a right to access their own personal information in a record that is in the custody or under the control of Colors of Connection, subject to some exceptions. For example, we may refuse to provide access to information that would reveal personal information about another individual.
If we refuse a request in whole or in part, we will provide the reasons for the refusal. In some cases where exceptions to access apply, we may withhold that information and provide you with the remainder of the record.
You may make a request for access to your personal information by writing to Laurie Reyman, Organizational Development Director at email@example.com or Colors of Connection, P.O. Box 55444, Shoreline, WA, 98155. You must provide sufficient information in your request to allow us to identify the information you are seeking.
You may also request information about our use of your personal information and any disclosure of that information to persons outside our organization. In addition, you may request a correction of an error or omission in your personal information.
We will respond to your request within 45 calendar days unless an extension is granted. We may charge a reasonable fee to provide information, but not to make a correction. We do not charge fees when the request is for personal employee information. We will advise you of any fees that may apply before beginning to process your request.
Questions and Complaints
If you have a question or concern about any collection, use or disclosure of personal information by Colors of Connection, or about a request for access to your own personal information, please contact Laurie Reyman, Organizational Development Director at firstname.lastname@example.org or Colors of Connection, P.O. Box 55444, Shoreline, WA, 98155.
If you are not satisfied with the response you receive, you should contact the Georgia Office of the Secretary of State:
Division of Securities and Business Regulation
Suite 802, West Tower
2 Martin Luther King, Jr. Drive, SE
Atlanta, Georgia 30334
Phone: 404-651-8600 or 1-800-869-1123 (toll-free in GA, outside of the metro Atlanta calling area)